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Mastering Workplace Communication
A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.
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What You’ll Learn?
Core principles of clear verbal and written communication
Structuring messages for different audiences (executives, peers)
Presentation skills and meeting facilitation techniques
Templates and tools for consistent team communication
Course Syllabus
Communication Fundamentals
3 Lessons1 Quiz
Team Communication Techniques
3 Lessons1 Quiz
Professional Writing Skills
3 Lessons1 Quiz
Conflict Resolution & Negotiation
3 Lessons1 Quiz
Developing EI in Your Organization
3 Lessons1 Quiz
Certification
Choose from a list of project topics or create your own project idea that incorporates all skills learned (e.g., a mini-banking system, personal expense tracker, or inventory manager).
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Downloadable Communication Planning Template (PDF)
Team Meeting Checklist (Google Docs)
Slide Deck: Effective Communication Models
Sample Email Scripts for Common Scenarios
Printable Certificate of Completion
Access to Discussion Board & Peer Feedback
End-of-course Quiz & Knowledge Check
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